Here at The Dog Line, we give you the best reasons to buy from us. We not only give you better deals but also a lot of extras that isn't offered elsewhere! Over 11 years of experience also allows us to provide the best support and service to all of our customers. Just like how it says on the top of our website, “We are 100% committed to your dog’s health, happiness and well-being”. You can count on us when it comes to taking care of your dog’s needs!
The Dog Line will match and beat any Australian competitor's prices. With over 11 years of experience, we will create a package for you that is better than anything else you will find. Here’s what we can do for you:
To further support our intention of giving you the best experience and results from the product you bought, we have offered a special trade in program for anybody who needs it. We are one of the only vendors in Australia to offer this kind of program.
All dogs are individuals - and we find we get contacted by people who have bought the wrong product for their dog elsewhere. That prompted us to offer a trade-in if they select a product and their dog does not respond to the training they can trade it in to get a different model. Here are some of the reasons why you would benefit from this trade in program.
Try Before You Buy! We’ve helped thousands of people have a better relationship with their dog since 2003. If you’re a bit sceptical of our products, we offer you a no interest rental plan.
Rent a Bark Control Collar
Rent a Remote Dog Training Kit
If you decide on buying the rented item, we subtract the rental fee and the security deposit from the amount you need to pay to own the product. No interest whatsoever! All we want for you is the best product for your dog. It is a great feeling to be able to change seemingly impossible situations and dog problems in to great success stories for Dogs, their Owners, for Neighbours AND Shire Rangers.
We have also helped a lot of people who have unfortunately, bought the wrong product that may have not have functioned very well, or been a great match for the dog or the situation. Whilst the results in some circumstances were bad for the dog (and relationships with neighbours and Shire Authorities), in most cases we are still able to turn the situation around and get great success. But i will say that it is harder to fix a situation like this than it is to get it right the first time (and in the long run it costs less too).
Along with the Owner’s Manual on every product, we also add a free Training Guide for all training products and Installation Guides for Electronic Dog Fences that contains our own easy to follow instructions as well as layout suggestions that may help you create your own for your property. All that information we offer you is from first-hand experience since 2003. We only include the best so you can achieve the best possible experience the first time.
Usually, dog problems are better dealt with when taken care of early on. This is why we ship daily and securely using Australia Post "E-parcel" - Registered and insured post. We will advise if we are not able to send your product immediately or offer an alternative.
It is imperative that you receive your product on time!
All in all, we try our best to give you the best possible product you need to solve your problem and the best possible experience. We would like to keep it that way and satisfy your needs as a customer. Here at The Dog Line, we value all of our customers as much as their dogs.